Customer Service Representative - Healthcare

About our Company

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Title: Customer Service Representative - Healthcare

Duration: 3 Months with possible conversion to FT

Location: 1000 S Fremont Ave, Alhambra, CA 91803

Payrate: $21.00 per hr on W2

Description:
Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed

Preferred:
Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.

Associate or bachelor’s degree in healthcare, business or operations field strongly preferred.

Job Type: Contract

Pay: $20.00 - $21.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Healthcare: 1 year (Required)

Ability to Commute:

• Alhambra, CA 91803 (Preferred)

Work Location: In person

Salary : $20 - $21