Business Analyst

RESPONSIBILITIES:

• Collaborate with key users, process owners, and customers to identify inefficiencies and gather business requirements.


• Document current ("as-is") and future ("to-be") business processes.


• Design proposed solutions, including workflow and screen designs.


• Present the proposed solution to stakeholders, gather feedback, and finalize requirements.


• Translate business needs into detailed technical specifications for development teams.


• Work with offshore technical teams to develop and implement software applications.


• Track development progress, monitor tickets, and oversee activities.


• Conduct testing and document implementations to ensure quality.


• Train end users on new implementations and process changes.


• Continuously prioritize tasks based on business impact, urgency, and stakeholder needs to ensure efficient execution.


• Configure systems and devices for new customer accounts, and conduct site visits to ensure successful onboarding and smooth transitions to new systems and processes.


• Help standardize internal software development lifecycle processes.


• Stay updated with emerging technologies (IoT, traceability, cloud solutions) to drive innovation.

QUALIFICATIONS

• Bachelor's Degree in Computer Science, Information Systems, or a related field (or equivalent work experience).


• Minimum 3 years of experience driving ERP system solutions (e.g., Odoo, SAP, Oracle) with a focus on inventory, warehouse management, forecasting,


• OR as a Business Analyst in an organization developing cloud-based applications.


• Prior experience in the Oil & Gas industry is a plus.


• Strong interpersonal and communication skills to explain technical solutions to non-technical users.


• Ability to work in a multi-cultural environment and handle conflict situations in a service-oriented manner.


• Passion for technology (IoT, traceability, automation) and willingness to continuously learn.

Fluent in English (verbal and written).

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.