What are the responsibilities and job description for the Warranty Clerk position at Leesburg Volkswagen?
About Us:
Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.
Job Summary
The Warranty Posting Clerk is responsible for the submissions, cancellations, and reconciliations of Warranty and Insurance products sold. He/She performs any combination of routine calculating, posting, and verifying duties to maintain accurate records. He/she may also check the accuracy of figures, calculations, and postings recorded by other workers. Other office duties include but are not limited to sorting, filing, copying, handling telephone queries, and other duties as may be assigned including to fill-in for receptionist/cashier when needed.
The ideal candidate will have posting clerk experience with ADP or other dealership software experience, 2-years previous experience in an automotive dealership and an AA degree or other related education.
Benefits
- Medical- 4 plans (BCBS)
- Dental
- Vision
- Term Life
- Company-paid Term Life
- STD/LTD
- Accident indemnity rider
- PTO / Sick days (annually)
- 401(k) with an employer match
- Employee Assistant Program
- FMLA / Maternity/Paternity Leave
- Bereavement Leave
Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
The following is a representative list of the duties and responsibilities associated with this position:
- Review files, records, and other documents to obtain information to respond to requests.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Compute, record, and proofread data and other information, such as records or reports.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Adhere to all company policies, procedures and safety standards
- Perform other duties as assigned
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting: Remaining in the seated position
- Stand: Remaining on one’s feet in an upright position at a workstation without moving about
- Walking: Moving about on foot
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
