Electrical Service Manager

Overview

This is your ground floor opportunity to build a great department with the backing of an established company. Our company has a great reputation and a large established customer base. Come join an awesome family environment and be part of a management team that cares.

Benefits

• Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• 401K benefits with 4% company match
• On-going training, development & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

Job Duties:

• Developing vital aspects of the Electrical Department, such as truck stock inventory, service pricing, team organization, and department offering
• Leading and training of electrical team members
• Overseeing all day-to-day operations of the electrical department and working with other departments to achieve goals and revenue performance
• Development of key metrics and reporting of team performance
• Supervision of all electrical jobs
• Handling customer satisfaction requests
• Handling permits and inspections
• Driving and coaching sales of the all Electricians
• As needed, willing to supervise large projects in the field and work with customers and technicians to quote large sales projects

REQUIREMENTS:

• 5 years of Residential Electrical Management Experience or Superintendent experience.
• Licensed Master Electrician Preferred but not required
• Must be able to grow lead, and train a team of electricians and effectively work with other departments and managers.
• Knows how to run P&L, reports, meetings, numbers, etc.
• Great attitude, high energy, great communication skills, sales driven.
• Valid driver’s license
• Knowledge of computer systems and software.
• Excellent leadership skills and the drive to succeed and grow the department.

Responsibilities

What YOU will do:

· Daily management of high-volume service department, HVAC service technicians and staff

· Evaluate workload and schedule of service work in a way that best utilizes service technicians.

· Hire, lead, and train a team of techs on technical and sales knowledge.

· Knowledgeable on how to teach sales and new techniques.

· Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.

· Report on team performance.

· Properly and efficiently document all calls/jobs to the company's requirements

· Stay up to date on current technologies and new products in the field

Qualifications

What YOU will bring:

· 5 Years residential HVAC experience, management experience preferred

· Strong organizational leadership skills to lead and grow a team of technicians.

· Strong technical background in diagnostic skills on all residential and light commercial equipment.

· Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.

· Great attitude, high energy, great communication skills, sales driven.

· Strong computer skills (word, excel, adobe, etc.)

· Valid drivers’ license and ability to pass background test and drug screen.

· Ability to handle heavy equipment and work outdoors