Front Desk Coordinator

Job Title: Front Desk Coordinator
Position: Front Desk (Secondary BFS)
Location: Legacy Health Chiropractic
Job Description:
At Legacy Health Chiropractic, we are proud to be a 5-star rated office known for delivering outstanding customer service and exceptional chiropractic care. As a Front Desk Coordinator, you will be the first point of contact, playing a critical role in creating a welcoming, efficient, and professional environment that reflects our commitment to excellence.
You will manage front desk operations with the highest standards, addressing the needs of our practice members and ensuring that every interaction is met with warmth and attention to detail. Your role is key to providing a first-class experience, and you will help to maintain our reputation for superior service.
In addition to receptionist duties, the role also involves administrative tasks, such as maintaining accurate records, scheduling appointments, managing practice member accounts, and supporting daily office operations. You will work closely with the Legacy Health Chiropractic team to ensure smooth workflows, timely appointments, and an organized and well-functioning office.
Responsibilities:
Front Desk Operations:

• Provide excellent customer service.
• Perform general administrative tasks (answering phones, scheduling appointments, and maintaining a tidy reception area).
• Provide information about chiropractic services, procedures, and general practice policies.
• Maintain and manage practice member accounts.

Operational and Administrative Support:

• Perform general office administrative procedures, including but not limited to maintaining and ordering supplies, stocking paperwork, and setting up the office to be operational before each shift.
• Ensure the correct administrative procedures are completed at the end of each day.

Service Coordination:

• Thoroughly and accurately set up practice member accounts.

Marketing and Evaluation:

• Assist with scheduling and the marketing funnel.
• Participate in occasional weekend marketing events (required 2 weekends per month).
• Assist in internal marketing events.

Qualifications:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office software and scheduling systems.
• Ability to handle practice member inquiries and provide accurate information.
• Prior experience in customer service or front desk role is preferred.
• Knowledge of chiropractic services is a plus.

Benefits:

· Paid time off.

· Paid holidays.

· Paid training.

· Opportunities for weekly bonuses.

· Simple IRA

· Chiropractic care for yourself and immediate family.

Office Schedule:

· Mon, Weds, Thurs : 8 am – 7 pm

· Tues : 11 am – 7 pm

· Occasional weekends as needed

Why Join Us?
At Legacy Health Chiropractic, we don’t just provide exceptional care—we create a welcoming, supportive, and dynamic environment where both our practice members and team members thrive. As a Front Desk Coordinator, you’ll play a pivotal role in shaping the experience of every individual who walks through our doors, ensuring that each interaction is met with professionalism, warmth, and a personal touch.

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Madison, AL 35758 (Required)

Ability to Relocate:

• Madison, AL 35758: Relocate before starting work (Required)

Work Location: In person

Salary : $19