What are the responsibilities and job description for the Administrative Assistant position at Leland?
Job Description
Job Description
Description :
Join our Team! Leland Management is seeking an Administrative Assistant in the Lakeland, FL area with excellent customer service skills. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 14 consecutive years, including winning first place in our category for 2021! The position is full-time with GREAT benefits.
General Summary :
This individual reports to the Community Association Manager and is responsible for providing clerical / administrative support to the association office; helps maintain an efficient office environment. Project a professional / positive image through in-person and phone interaction with the ability to be sensitive to the interrelationships of the people and functions within the Association to assure discreet handling of all business.
Primary Responsibilities / Essential Job Functions
- Answer phones, route calls, take and distribute accurate messages
- Greet residents / visitors and / or vendors
- Maintains courteous communications and follow-up correspondence with residents, applicants, prospects, and vendors
- Type and draft documents as needed : Newsletters, Email Blasts and / or Flyers
- Identify any maintenance issues and create work order requests and send to vendor. Complete follow up on all outstanding work orders from start to finish
- Posting meeting signs (48 hours in advance of meetings) : ARB, Board, Annual, or Special Meetings
- Collect and remove all posted signs and notifications within 24 hours of meeting
- Update and maintain databases such as resident lists, contact lists and homeowner information
- Monitor and maintain Association office supplies
- Maintain office areas keeping them clean and free from clutter
- Conduct daily work on computer to complete tasks in email, electronic calendar, and other software programs
- Ensure all doors / gates are secured at the end of the shift, checking that the building is completely cleared and checking all doors before locking
- Review and process all gate forms and accompanying documents, contact owners for missing information, schedule and conduct application for gate sticker
- Serves as backup when manager is on vacation
- Handle emergencies after work hours and weekends if necessary, when instructed by manager
- Other office duties as assigned and assist CAM as instructed
Requirements :
