What are the responsibilities and job description for the Front Desk Assistant/Medical Receptionist position at Lenahan Dermatology?
About us: Lenahan Dermatology has been one of the leaders in dermatology in the Western New York area for over 30 years. We have developed a team of highly-trained, dedicated health care professionals that work together to provide consistent care throughout the office.
MAIN DUTIES AND RESPONSIBILITIES
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Process payments from patients for co-pays and uninsured visits
- Schedule appointments for new and recurring patients based on Physician and PA/NP availability
- Maintain patient files stored in our Electronic Medical Records
- Provide patients with support and guidance as needed
KEY WORKING RELATIONSHIPS AND QUALITIES
Successful employees at this company need to be strongly endowed with a sense of teamwork, showing compassion and respect for the patients and other staff members. Attention to detail is also required to ensure our commitment to the positive outcomes of all patients.
OUR COMPANY
Who we are: A growing healthcare company in the greater Buffalo area that utilizes the help of motivated individuals such as yourself. Our front end staff are an integral part of what we do here and how we make a difference.
Mission Statement: To deliver expert skin care, utilizing the support of a dedicated and detail-oriented team that cares for your skin just as much as you do.
What we offer: A competitive compensation and a 401(k) plan to eligible employees. Additional incentives for employees with accrued time include Holiday Pay and a graduated Vacation Time policy.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 34 – 40 per week
Benefits:
- 401(k)
- Paid time off
Medical Specialty:
- Dermatology
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
Salary : $17