What are the responsibilities and job description for the Territory Manager position at Lennox International?
Company Overview:
This territory manager develops new prospects and interacts with existing customers to increase sales of products and services.
Duties include, but are not limited to:
WE VALUE DIVERSITY
Here at Lennox we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
WHAT DRIVES SUCCESS:
Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:
WHAT WE OFFER:
At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for the growth and development of all our employees, largely promoting from within the organization.
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job Description:
WHAT YOU'LL BE DOING:
This territory manager develops new prospects and interacts with existing customers to increase sales of products and services.
Duties include, but are not limited to:
- Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
- Negotiate prices, terms of sale and service agreements.
- Ensures high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
- Sets account and territory plans on an annual, quarterly and monthly basis.
- Generally focuses on local market accounts and prospects, and may be responsible for a limited number key or named accounts.
- Coach and mentor less experienced sales representatives as needed.
WE VALUE DIVERSITY
Here at Lennox we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
WHAT DRIVES SUCCESS:
Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:
- Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
- Decision Quality: You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy-in.
- Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high-pressure moments, you work diligently to meet deadlines and show value in your work.
WHAT WE OFFER:
At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for the growth and development of all our employees, largely promoting from within the organization.
- Competitive base salary
- Excellent medical plans designed to support healthy lifestyles
- Mental and financial health programs
- Outstanding 401k with company matching
- Employee stock purchase program
- Community involvement opportunities
- Robust employee assistance program
- And much, much more!
Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 1 year related experience.
Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.
Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.
