BENEFITS SPECIALIST

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Description

Job Title: Benefits Specialist

Essential Duties & Responsibilities

• Responds to moderately complex employee inquiries by phone, written correspondence and/or email regarding vacation, short-term disability leave, long-term disability, workers' compensation, disability, 401k plans, pension and retirement, and other plans.
• Delivers employee presentations on benefit programs.
• Explains and interprets more complex aspects of insurance programs to employees and dependents.
• Answers more complex questions regarding benefits such as pension and retirement plan, and group benefit plans which includes life, hospitalization, and disability leave.
• Corresponds with staff at provider offices, hospitals, and benefits providers regarding claims.
• Coordinates the administration of employee benefit programs such as benefit plan coverage, dental insurance, group life insurance, pension plans, and other benefits.
• Consults with and advises employees on eligibility, provisions, and other matters related to benefits.
• Coordinates the preparation of employee benefits booklets and other employee benefit communications.
• Assists with the coordination of annual enrollment process.
• May research, analyze, and integrate data to provide information on benefit programs and utilization.
• Facilitates all leave of absences from beginning to end
• Responsible for tracking of FMLA hours, certification papers, and recertification’s
  
  

Communication

INTERNAL; internal communication is required on a daily basis with all levels of positions. Communication requires moderate tact and cooperation to convey basic facts (e.g., scheduling and/or coordinating two personal calendars, resolving problems, and/or obtaining necessary information).

EOE/VETS/DISABILITY