Desktop Support Technician

Onsite-Elkhart, IN

Technical Summary

• Desktop Experience
• Image & Deploy
• Windows OS
• PXE
• Active Directory
• Troubleshooting
• CompTIA certification or in progress
  
  

Job Description

We are hiring 1 Desktop Imaging Technician to deploy 300 Windows machines. This role will be responsible for creating an image through PXE and setting up this image through new hardware bought by corporate. You will also be working with Shuttle Machines which are similar to thin clients that sit on the shop floor.

Essential Duties

• Support desktops/laptops, servers, network infrastructure and provides hardware/software support to end users by performing the following duties.
• Design, specify, configure, install, and maintain network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, switches, cabling, and Internet service providers.
• Follow policies and procedures related to network hardware and software acquisition, license, use, support, security, and backup as outlined by Director of Information Technology.
• Image and reimage machines through PXE.
• Consult with department managers to implement system solutions consistent with organizational objectives.
• Create new user accounts and provides ongoing maintenance for network users, user environment, directories, and security.
• Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
• Provide training to end users on software and equipment usage; responds to resolve help desk issues.
• Communicate standards for use, operations, and security of network, personal computers, and data.
• Collaborate with other departments to report and resolve software, hardware, and operations problems.
• Install and test software upgrades; collects and analyzes network and memory utilization; and develops and implements disaster recovery procedures.
• Manage data backup hardware/software and media retention, consistent with corporate procedure.
• Ensure that data backups are running successfully in the environment.
• Research and evaluate new technologies.
• Participate in contract negotiations or coordinate activities with hardware, software and telecommunications vendors.
  
  

Work Environment

• Onsite 5x per week
• Manufacturing- (Steele Toed Boots Required)
• 1st shift 8am-5pm
• No weekends
• Dress is Business Casual
• Ability to travel is a must as this tech will be supporting multiple sites
• Travel expenses will be covered
  
  

Interviews & Start Date

• 2-step interview
• 1st Round: HR Screen
• 2nd Round: Technical Screening
• Start Date: March 31, 2025
  
  

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully onsite position in Elkhart,IN.

Application Deadline

This position is anticipated to close on Feb 28, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.