Sr. Director, Incident Management & Prevention

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We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. OurDiversity, Equity and Inclusion (https://www.nbcuniversal.com/diversity-equity-inclusion) initiatives, coupled with ourCorporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Role Purpose

The Senior Director of Incident Management & Prevention is responsible for developing and implementing the strategic roadmap, as well as overseeing daily operations of the Incident Management & Prevention team. This role involves assessing external threats to the Global Controllership Teams Control Framework in order to identify and rectify potential control gaps. Additionally, the Senior Director manages business continuity planning and exercises for the Global Controllership (GC) team.

The successful candidate will be an agile, clear, and independent thinker who is naturally curious about end-to-end processes, is controls oriented, metrics and number savvy with an analytical mindset, has proven incident management experience and has the ability to thrive in a fast-paced, customer-centric and ever-changing environment.

Global Controllership – Incident Management & Prevention

The Global Controllership – Incident Management & Prevention team is responsible for:

• Incident Prevention
• Incident Management
• Business Continuity planning, exercises, and documentation
  
  

Our geographical scope spans four main locations: Amsterdam, London, New York, and Los Angeles.

Responsibilities

• Utilize advanced analytics and fraud detection tools to identify and mitigate sophisticated fraud schemes.
• Collaborate with process SME’s, data analysts, and Cyber teams to enhance fraud detection algorithms and models.
• Develop and implement strategies to detect and prevent cyber/fraud across multiple teams, processes, and systems.
• Conduct regular reviews and assessments of incident prevention processes, recommending and implementing improvements.
• Stay informed about the latest trends and techniques used by fraudsters, adjusting prevention measures accordingly.
• Provide training and support to other teams to enhance overall fraud awareness.
• Facilitate Report Outs to senior management on major Global Controllership incidents, including identifying operational process and controls gaps, and recommended process improvements.
• Design metrics to support management reporting on Incident Management & Prevention.
• Act as a liaison between the business, Cyber, Legal, Treasury and the Global Controllership team for the resolution of short- and long-term mitigation for Fraud incidents.
  
  

Basic Requirements

• Bachelor’s Degree in an Accounting or Finance related field and/or equivalent work experience.
• 5 years of Internal Audit or Fraud Investigation experience.
• In-depth understanding of financial fraud, cyber threats, adversary techniques, response procedures, threat detection, and cybersecurity frameworks such as NIST.
• Willing to work in a fast paced, high demand role that will require nonstandard working hours.
• Well organized and able to manage multiple workstreams and escalation paths.
• Exceptional written and verbal communication skills.
• Experience in applying security concepts to financial processes.
• Knowledgeable in fintech advancements.
• Incident management process development and/or incident management experience.
• Ability to lead and communicate efficiently within a team environment.
  
  

Desired Characteristics

• Self-starter, able to consistently deliver without requiring significant oversight and direction.
• Provanpolitical acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to deliver on our strategic goals.
• Pro-active approach to delivery, identifying and neutralizing threats to success; positive approach to addressing conflict.
• Previous experience working with remote teams, international experience a considerable plus. Certified Fraud Examiner certification.
• Lean Six Sigma certification (e.g. green belt, black belt, master black belt or other).
  
  

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (https://www.nbcunicareers.com/benefits) of the Careers website. Salary range:$150,000 - $185,000 (bonus and long-term incentive eligible).

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.