SPO Specialist

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers, truck and van accessories, carports, playhouses, chicken coops, and dog houses. We serve our residential, commercial, fleet, and government customers through our 150 retail store locations in eighteen states, supported by our corporate offices (in Mount Airy, NC, and Cobden, IL), distribution centers, and strategically located manufacturing facilities.

Job Summary:

The SPO Specialist position is Optional Remote, located at the Leonard Mt. Airy, NC Customer Support Center (CSC), with operations in the U.S. and has overall responsibility for managing special purchase orders (SPO), coordinating with suppliers, and ensuring timely procurement of materials and products to support inventory management and production needs. This position reports directly to the SPO Supervisor and does not have direct reports.

Job Responsibilities:

• Generates and processes special purchase orders (SPOs) based on inventory needs, customer orders, and production schedules.
• Inventory setup of new special-order items and maintenance of existing inventory items.
• Reviews purchase orders, verifies pricing and availability, and negotiates terms and delivery schedules with suppliers.
• Communicates with suppliers to confirm order details, obtain quotes, and track order status, ensuring timely delivery of materials and products.
• Resolves discrepancies, shipping delays, and quality issues by coordinating with suppliers and internal stakeholders to find solutions and mitigate risks.
• Analyzes procurement data, including purchase orders, delivery schedules, and supplier performance metrics, to identify trends and opportunities for process improvement.
• Ensures compliance with company procurement policies, procedures, and regulatory requirements when processing purchase orders and interacting with suppliers.
• Maintains accurate records of purchase orders, contracts, invoices, and related documentation, adhering to document retention policies.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies (skills, knowledge, and abilities):

• Proficiency in procurement software and Microsoft Office suite, with strong analytical and problem-solving skills.
• Excellent communication and negotiation skills, with the ability to build and maintain effective relationships with suppliers and internal stakeholders.

Education/Experience Requirements:

• Experience in procurement, purchasing, or supply chain management, preferably in a manufacturing or retail environment.
• Call center or customer service experience preferred.

Travel:

This position does not require travel.

What does Leonard Offer?

• Competitive salary compensation
• Competitive benefits
• 401K with a company
• Paid days off: holidays and
• Continuous training and growth opportunities to build your career with

Physical Requirements:

• Extended periods of sitting at a desk while processing purchase orders, communicating with suppliers, and analyzing procurement data.
• Proficiency in using computers and keyboards to input data, generate reports, and communicate with internal teams and external vendors.
• Effective verbal and written communication skills to interact with suppliers, negotiate terms, and collaborate with colleagues.
• Occasionally, there may be requirements to stand or move around the office to attend meetings, access files, or collaborate with team. However, the role primarily involves office-based work with no significant physical demands beyond those commonly associated with office environments.
• Adaptability to different work environments and occasional travel may be necessary to fulfill job responsibilities effectively.
• Ability to hear and ability to move about inside the office to access filing cabinets and office machinery.
• Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
• Requires close vision for computer work and reviewing.
• Work is performed in a controlled office, with noise levels within acceptable safety levels, paper dust, etc.

The Company is an Equal Opportunity Employer. It is the policy of the Company to administer employment based solely on an individual’s qualifications, ability, and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth, or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, political affiliation, marital status, or any other characteristic protected by federal, state, or local law.

Experience

• 1 year(s): Experience in procurement, purchasing, or supply chain.
• 1 year(s): Call Center Customer Service

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.