Dispatcher

About Us

At Levi’s Movers, we're more than just a moving company. We understand that moving is an emotional and personal experience, and we pride ourselves on providing a caring, positive environment for both our team and our customers. Founded seven years ago in the back of a pickup truck, we’ve grown by 50% this year alone. We believe that honesty, integrity, and communication are the keys to success, and we work hard to uphold these values every day.

As a Dispatcher at Levi’s Movers, you’ll be a vital part of our operations, orchestrating logistics, coordinating with our teams, and ensuring that every move goes smoothly. You'll have the opportunity to contribute to our company’s growth while helping create a positive experience for both our customers and our movers.

Responsibilities

• Scheduling & Dispatching: Manage daily schedules for moves, ensuring optimal dispatch of crews and trucks to job sites.
• Customer Communication: Act as the main point of contact for customers during moves. Address inquiries, provide updates, and resolve issues swiftly.
• Crew Supervision: Oversee moving crews, ensuring that they adhere to company standards and protocols. Provide leadership and feedback as necessary.
• Problem Resolution: Handle unexpected situations, such as crew no-shows or last-minute changes, and resolve them quickly and effectively.
• Documentation & Recordkeeping: Maintain accurate records for each move.
• Post-Move Follow-ups: Conduct follow-up calls with customers to gather feedback and ensure satisfaction.
• Performance Monitoring: Hold movers accountable for their KPIs.
• Team Development: Support the growth of new dispatchers and moving crews by assisting with training and onboarding.

Qualifications

• Experience in logistics, customer service, or dispatching (3-5 years)
• Strong organizational skills and the ability to multitask in a fast-paced environment
• Excellent communication skills, both written and verbal
• Proficiency with scheduling software
• Ability to stay calm under pressure and solve problems quickly
• Experience in conflict resolution and stress management
• Experience in the moving or logistics industry (preferred)
• Ability to drive trucks and assist with moving if necessary (preferred)

Work Schedule:

• Monday - Friday, 7:30 AM - 5:00 PM
• Saturdays 7:30 AM - approximately 10:30 AM, with on-call availability

What We Offer

• Competitive salary with performance-based incentives
• Paid Time Off: 10 days annually, plus major holidays
• Health, dental, and vision insurance
• Opportunities for growth and advancement, including training and leadership development
• A supportive, positive work environment where teamwork is at the core of everything we do

Why Levi's Movers? At Levi's Movers, we care about our people—our employees and our customers alike. Join a team where you’ll be valued for your contributions and be part of something special. If you’re looking for a career with room to grow and want to make a difference in the moving industry, apply today!

Please note: We kindly ask that you do not call the company regarding inquiries about this position, as we are focused on assisting our customers. All communication with candidates will be handled via email or messaging. Thank you for your understanding.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Atlanta, GA 30329 (Required)

Work Location: In person

Salary : $60,000 - $70,000