Sales & Learning Specialist

The Sales & Learning Specialist assists in driving sales through the partnership of Regional Sales Managers, Senior Leadership, and the Training & Development Team. Provides administrative and technical support to field managers, Regional Sales Managers, Senior Leaders, and Training & Development Manager. This role is also responsible for developing and facilitating learning programs throughout the Corporation's entire operating area that will support corporate and retail strategic initiatives.

Duties And Responsibilities

• Help develop and deliver training in an inspirational manner to all corporate, operational, and retail employees
• Maintain daily function of Learning Management System (LMS) including overseeing user import and monitoring activity
• Create supporting materials (quick reference guides, e-modules, and lessons)
• Edit/create training content using Adobe Premier Pro, Canva, and other editing programs required to complete assignments
• Create learning content through various avenues such as videos, e-modules, workbooks, publications, etc.
• Create and run scheduled and ad-hoc reports, such as course completion, training evaluation metrics, mandatory training compliance, and training surveys. Ensure that all appropriate reports are processed and distributed/shared to applicable recipients.
• Assess eCourse and training event completion
• Provide user support for the LMS; respond to email/text inquiries and telephone calls in a timely manner
• Work with subject matter experts on curriculum development needs
• Research and develop training content based on the suggestions of Sales Training Managers and Training and Development Manager.
• Drive motivation and engagement of sales staff through creative and exciting sales training programs.
• Provides administrative support to supervisors, producing written communications, collecting sales data, reporting, etc. requested by Senior Management and Regional Management teams
• Send weekly communications to stores regarding pertinent sales, merchandising, or operational information
• Coordinate In-Store promotions for all locations and send to stores/regionals for uniformity
• Parter with marketing and merchandising departments to obtain advertising details to share with stores. Create advertising and promotional documents and digital files for stores.
• Maintain the sales department SharePoint site
• Assist with coordinating company events
• Perform other tasks as directed.
  
  

Knowledge, Skills, Abilities And Other Qualifications

• Bachelor’s degree or equivalent work experience.
• Two years’ education, training, human resources or relevant experience (or combination), preferably in the retail industry.
• Clean, valid driver's license.
• Thorough knowledge of retail business practices in a large and complex, retail environment.
• Proficiency in using a personal computer and ability to master use of all Levin systems applications.
• Intermediate computer skills required. Experience with Microsoft Office, Adobe Creative Cloud Suite, Canva, authoring tools, and learning management software preferred.
• Knowledge of current adult learning techniques with the ability to conduct training needs assessment, analyze and interpret results.
• Ability to design, develop and implement training programs, to include writing and editing technical documentation.
• Strong written and verbal communication skills with the ability to effectively present information and respond to questions from groups of employees and management at all levels; adapts messages to fit audience; encourage team cooperation without sacrificing independent thoughts and contributions.
• Demonstrated ability to analyze information to achieve successful results.
• Proven ability to communicate across multiple platforms (virtually and in-person).
• Strong problem-solving ability and analytical skills.
• Ability to manage multiple priorities and complete tasks in a timely and efficient manner.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail
• Effective relationship building skills
• Experience working in a team-oriented, collaborative environment.
• Highly self-motivated; ability to take initiative and lead projects with minimal supervision
• Ability to lift up to 25 lbs. bend, twist, reach with hands and arms, sit, stand, walk, hear and talk clearly.
• Some light travel to locations within the organization required
  
  

Schedule

Flexible work Schedule includes weekends and holidays as needed.

Working Environment

Stores and office