What are the responsibilities and job description for the IT Technician position at Leydig, Voit & Mayer, Ltd.?
Leydig, Voit & Mayer, Ltd., a mid-sized Intellectual Property law firm, has an opportunity for an experienced professional to fill the role of IT Technician in a Microsoft Windows based environment. This is a full-time position. As an IT Technician, you will respond to, manage, troubleshoot and resolve technical and procedural issues for users in an efficient and timely fashion over the phone, in person and through remote connectivity software.
Responsibilities :
- Diagnose user computing problems through troubleshooting skills, logic, research, and isolation steps.
- Track ticket resolutions in ticketing system.
- Maintain current and orderly systems documentation and update as necessary.
- Configure, support and perform routine maintenance of hardware and software for desktops (PC / Laptop) and servers.
- Install and upgrade software.
- Onboarding and offboarding employees.
- Maintain records of hardware, software and network inventory.
- Assist network and system administrators with server administration and network maintenance as needed
Qualifications :
Preferred Qualifications :
We offer a hybrid schedule, a full range of benefits and competitive salary. Salary range for this role is $50,000 - $60,000 commensurate with experience. Interested and qualified candidates should submit their resume to careers@leydig.com.
Leydig, Voit & Mayer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Leydig participates in E-Verify.
Salary : $50,000 - $60,000