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Commercial Insurance Account Manager

LH&W Insurance Brokers
West Chester, PA Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 4/18/2025

The LH&W Independent Insurance Agency is on a mission to become the desired choice of Independent Insurance Agencies for residents of The Philadelphia Suburbs. We are looking for an experienced Commercial Lines Account Manager to join us on this exciting journey.

Our core focus is empowering clients, so they are not overwhelmed or frustrated about insurance. We are passionate about giving our clients an outstanding experience while protecting their business and families. As part of the LH&W team, you'll have a career devoted to work that truly matters; helping people protect their hard work, lifestyle, and assets

The focus of this search is to find someone who wants more than a job; who wants a career opportunity that is team-oriented and offers the potential to have some control over their compensation. The position also includes benefits, including a 401K, and a flexible vacation schedule.

Do these six LH&W Core Values resonate with you? If so, you might be a great fit for our team! We are:

  • Client Centered
  • Adaptive
  • Politely Fierce
  • Engaging
  • Detail-Oriented

This “seat” in our organization has five major roles:

  • Client Retention and Happiness
  • Account Administration
  • Account Analysis
  • Maintain and enhance client services process
  • Ongoing Professional Development

Detailed Responsibilities:

  • Master and utilize quoting platforms for several different insurance carriers
  • Develop strong relationships with clients and underwriters
  • Respond in a timely manner to client coverage and billing questions
  • Review and analyze current policies at renewal to address rate increases, coverage changes, etc.
  • Identify and present cross-selling, up-selling, and referral opportunities to existing and potential clients that results in additional compensation
  • Assist and follow up on client claims
  • Maintain accurate and up-to-date client details in agency management system

Preferred Attributes:

  • Customer-service oriented and enjoys the relationship-building process
  • Excellent communication skills
  • Organized and detail-oriented
  • Positive attitude and team-oriented
  • Passionate about helping others
  • Insurance Designations

Requirements:

  • College Degree
  • 3 years’ experience as a Commercial Account Manager
  • Active Pennsylvania Property and Casualty License
  • Technologically Proficient
  • Skilled in Microsoft Office
  • In Office 3-4 days per week

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Supplemental Pay:

  • Bonus opportunities

Experience:

  • Commercial Insurance: 3 years (Required)

License/Certification:

  • Property & Casualty License (Required)

Ability to Commute:

  • West Chester, PA 19380 (Required)

Work Location: In person

Salary : $80,000 - $120,000

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