What are the responsibilities and job description for the Application/Network Support Specialist position at LHH Recruitment Solutions?
Job Details
Job Description
Responsibilities
Courteously and professionally respond to help requests received via telephone and e-mail
Provide software support and troubleshoot application issues
Assess and understand user needs to provide resolutions in a timely manner
Participate in design, improvement, and implementation of software applications
Qualifications
Minimum of five years of technology experience in a law firm or related setting
In-depth knowledge of the following applications:
Microsoft Office 365 Suite
Adobe Acrobat DC
iManage Work
ALN Forms Workflow
pdfDocs
Document comparison applications
Zoom & Microsoft Teams
Extensive knowledge and support of macro packages
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Experience providing professional and courteous customer service
Work well in a collaborative environment
Bachelor s degree in Computer Science/Information Systems preferred
Microsoft Office Specialist Certification (obtain within first 12 months)
We are an equal opportunity employer and are proud of the diversity of our workforce. We offer a a pleasant work environment, competitive compensation and excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Pay Details: $90,000.00 to $112,000.00 per year
Search managed by: Richard Aronson
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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Salary : $90,000 - $112,000
