Support Specialist

CROSSROAD YOUTH SUPPORT SPECIALIST

Position Title: Youth Support Specialist (YSS)

Reports to: State Program Director

Supervisory Responsibilities: The Youth Support Specialist will lead and facilitate small

group sessions with youth, typically 6-8 youth in each group, with no more than 2-3

groups at a time.

They will provide supportive case management services and ensure all activities and

data on youth are collected and maintained according to organizational standards. In

addition, they will communicate effectively with customer agencies, referral agencies,

Crossroads staff, parents/guardians and all other parties involved.

Job Responsibilities:

• Facilitate cohorts/classes with assigned youth utilizing the YASI program, and other

Job training program ensuring program fidelity.

• Ensure all referral, assessment, and survey documents are completed as required.

• Meet individually with each youth at least two times per week, based on identified

needs and risk.

• Refer, connect, coordinate, and follow up to ensure youth and/or the family obtain

needed services from available community resources, appropriate job training, and job

placement assistance

• Communicate with customer agencies to provide regular updates on youth

participation and progress.

• Maintain files and records on youth as required.

• Enter required data into the case management system and collect other data as

directed. * Attend meetings and training courses as needed to effectively communicate

with all involved parties. Example: Planning meetings with program director, All Staff

monthly meeting, meetings with customer agencies, community partners, parents, other

meetings with involved parties, etc.

• Assist youth with transportation needs and, in some circumstances, may transport

youth in a company vehicle.

• Provide pictures, videos, and documentation that displays the work, progress, and

outcomes of youth. These will be used to tell the story and advocate support of the

Crossroads model through social media, grants, and other events.

Knowledge, Skills & Abilities the Youth Support Specialist should display:

• Ability to effectively teach youth.

• Strong interpersonal skills.

• Knowledge of case management principles, objectives, standards, and methods.

• Understanding of child development and adolescent needs.

• Ability to organize workload and set priorities to carry out assigned tasks in a timely

manner.

• Knowledge of local community resources.

• Proficiency in Microsoft Office products and computer data entry.

Job Description: Youth Support Specialist Education & Work Experience

• Bachelor’s degree in social work, criminal justice, education or related field preferred

• 2-5 years previous experience working with an adolescent population

• Experience working with at-risk and/or justice-involved youth preferred

Physical Requirements:

• Must be at least 21 years of age or older

• Ability to manage a classroom of youth, maintaining a safe and secure environment.

• Ability to type and write effectively, including data entry

• Ability to speak and communicate clearly, hear, and has visual acuity adequate to

perform the responsibilities and duties of the job.

Job Types: Full-time, Part-time, Contract

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Ability to Commute:

• Topeka, KS 66604 (Preferred)

Ability to Relocate:

• Topeka, KS 66604: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18 - $22