What are the responsibilities and job description for the Front Desk Receptionist position at Lifetime Eyecare?
Job Summary
We are seeking compassionate, motivated individuals who can handle a fast paced environment to join our team. As a member of our team, you will play a crucial role in providing exceptional customer service and patient care.
Patient Care Coordinator Duties
- Greet all patients
- Scheduling patients and confirm appointments
- Checking patients in, including updating all information and processing patient forms
- Answering the phone and utilizing a web-based texting system to contact patients
- Participating in phone triage to determine urgency of scheduling
- Verifying insurance eligibility
- Scanning, faxing, and uploading documents into patient medical records
- Assist in patient check-out including billing and payment collection
- Assist in coordination of office flow
- Assist in development of customer service initiatives
We have 3 office locations - McCook & Cambridge, NE, and Oberlin, KS. Staff are expected to travel to satellite locations at various times. Travel accommodations are provided by the company.
Experience
Our office is a fast-paced environment with 3 doctors that requires high organizational and effective time-management skills. All roles are expected to provide excellent customer service. All areas are expected to collaborate to ensure smooth patient flow through the office.
If you are a detail-oriented individual with a passion for patient care and providing exceptional customer service, we encourage you to apply. On the job training is provided. Prior experience preferred, but not required. Join our team today and contribute to our mission of helping to preserve vision for a lifetime!
To apply, please email Amy at amy.h@mcklec.com.
Note: These job descriptions are intended to provide a general overview of the positions. It is not an exhaustive list of all responsibilities, duties, skills, or requirements.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Employee discount
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Ability to Relocate:
- Mc Cook, NE 69001: Relocate before starting work (Required)
Work Location: In person
Salary : $14
