What are the responsibilities and job description for the Dispatcher position at Lifetime Transportation LLC?
IMMEDIATE HIRING!
We’re hiring Dispatchers that will respond to non-emergency calls for transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.
Responsibilities:
Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer support to providers, facilities and member representatives.
Use appropriate methods to schedule, assign, review and route transportation requests.
Clearly document communications following protocols and processes, and properly identify and escalate issues as necessary.
Effectively communicate trip data including confirmations, routing time, issues and performance.
Dispatchers will work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow coworkers.
Successful Dispatchers will demonstrate organization, multitasking and time management skills.
Minimum Required
Qualifications:
High school diploma or equivalent (GED)
Experience is required
Bilingual (English / Spanish )
Salary : $18 - $20