What are the responsibilities and job description for the Payroll Management Professional position at Lift HCM?
Company Overview
Lift HCM is a forward-thinking company that empowers its team members to drive innovation and deliver exceptional results. As a leader in Human Capital Management, we prioritize quality, integrity, and risk mitigation to ensure seamless experiences for our clients.
Our company values include:
- A culture of innovation and collaboration.
- Exceptional customer service.
- Investment in cutting-edge technology and process improvements.
- Commitment to employee engagement and recognition.
Job Description
The Payroll Specialist will be responsible for managing an ongoing book of clients, ensuring their experiences are seamless through proactive and reactive solutions. By partnering with internal teams, you will ensure client satisfaction, loyalty, and retention.
Key Responsibilities
- Input and successfully transmit client payrolls accurately and timely.
- Research and troubleshoot client issues, offering efficient and timely solutions.
- Effectively allocate time resources and make necessary adjustments to remain compliant with minimal direction.
- Communicate ideas, identify areas for process improvement, and document tasks for internal and external knowledge sharing.
- Build and retain client relationships, consistently exceeding expectations.
- Maintain client data accurately and proactively notify management of potential risks.
Requirements
- Detail-oriented and well-organized.
- Basic knowledge of payroll, payroll taxes, and payroll tax returns.
- Exceptional service orientation towards clients.
- Excellent communication skills.
- Desire to get things done right the first time.
- Track record of integrity, dependability, and professionalism.
Benefits
- 401(k) plan.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Life insurance.
- Professional development opportunities.
