What are the responsibilities and job description for the Project Management Specialist - Business Operations position at LIGHTFEATHER IO LLC?
Job Description
Job Description
LightFeather is seeking a dynamic and detail-oriented Project Management Specialist to join our team, supporting business operations and enterprise-level projects. The ideal candidate will bring a blend of project management expertise, administrative acumen, and strong customer service skills, ensuring smooth onboarding and offboarding processes, effective communication, and operational efficiency.
This role provides the opportunity to work on impactful, high-visibility projects within a collaborative environment. You’ll help streamline operations, enhance efficiency, and contribute to an organization that values innovation, agility, and professionalism.
This is a Full Time, Hybrid Position. Must be local to the DC Metro area.
Key Responsibilities :
- Coordinate and manage project tasks, timelines, and deliverables to ensure successful completion.
- Serve as a liaison between the Product Lead Enterprise Computing Office and key stakeholders, providing status reports, addressing task requests, and driving new initiatives.
- Maintain and update personnel tracking for all personnel, ensuring all training and certifications remain current.
- Develop, refine, and maintain Standard Operating Procedures (SOPs) for onboarding and quarterly reaffirmation processes.
- Lead the design and implementation of automated workflows for onboarding, offboarding, and quarterly reaffirmations.
- Support the Program Management Office by assisting the Program Manager with administrative tasks, including scheduling, reporting, and record-keeping.
- Administer and manage Jira and other Atlassian suite tools, ensuring projects remain well-documented and transparent.
- Communicate effectively with team members, leadership, and external stakeholders, delivering polished talking points and briefings as needed.
- Leverage ServiceNow and Microsoft Office applications to streamline reporting, tracking, and project oversight.
- Conduct meeting coordination, facilitating productive discussions and ensuring timely follow-ups.
Required Qualifications and Skills :
Preferred :
Why Join LightFeather?
You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry. We are committed to fostering a diverse and inclusive environment where everyone is valued and respected.
Commitment to Diversity
LightFeather is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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