What are the responsibilities and job description for the Intake Call Center Representative position at LightHeart Associates?
Join us at LightHeart Associates , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care.
As an Intake Call Center Representative , you'll be an essential part of our administrative support team. You will play a pivotal role in connecting individuals with life-changing behavioral health services.
Key Responsibilities :
- Handle inbound calls, conducting initial screenings and assessments to gather vital information.
- Provide compassionate support to individuals in crisis, offering appropriate resources and referrals.
- Utilize your knowledge of behavioral health programs to guide clients to the right level of care.
- Maintain accurate documentation of client information and ensure compliance with privacy regulations.
- Collaborate with a diverse team to ensure seamless transitions and continuity of care.
Qualifications :
Explore the Advantages of Joining Our Team :
Compensation Range- $19-$23 / hour
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Salary : $19 - $23
