Intake and Administrative Coordinator

Lighthouse Child & Family Services (LCFS) is seeking a highly motivated, organized, and detail-oriented Intake and Administrative Coordinator (IAC) to join our Operations department and provide support to the School-Linked Behavioral Health (SLBH) Program Director and staff.

If you can multitask with ease and work collaboratively with others, while maintaining the ability to work independently when necessary, we want to hear from you!

What You’ll Be Doing

Intake & Referral Management:

• Process and track client referrals/intakes and schedule appointments for SLBH program staff across various schools and districts
• Communicate effectively with internal and external contacts
• Manage caseloads, waitlists, and ensure records are accurate

Support the SLBH Program Director:

• Assist the Program Director with calendar management, including scheduling meetings, team events, and school personnel meetups
• Attend meetings and take detailed notes; track action items and follow up as necessary
• Ensure new hires and existing staff stay on track with training requirements
• Help with ordering supplies and oversee inventory for the SLBH department

Data Collection & Management:

• Manage SLBH/ECMH grant forms, ensuring accuracy and timely completion
• Work with staff on internal errors, track updates and ensure smooth processing
• Assist in program data surveys sent/received from schools and organize the data in Excel for program evaluation/review

Creative & Outreach Support:

• Monitor school district social media pages and school websites; work with LCFS social media staff to promote community events for school partners
• Use Canva to draft monthly SLBH newsletters
• Represent LCFS at open houses and other school-sponsored events as needed

Other Responsibilities:

• Cross-train duties with other Operations staff to ensure seamless coverage during absences
• Other administrative duties to assist the SLBH department as needed

What We’re Looking For

Skills & Abilities:

• Strong organizational, administrative, and communication skills
• Ability to multitask and stay cool under pressure
• Proficient in Microsoft Office products such as Teams, Excel, Outlook, etc.
• Competent understanding of modern technologies and troubleshooting issues/errors
• Experience with Canva or similar design tools is a plus

Education & Experience

• High school diploma or equivalent required
• 2 years of administrative experience in an office setting required (preferably in a mental health or medical setting)
• A reliable car, driver’s license, valid auto insurance, and an acceptable driving record
• Ability to pass a criminal background check that may include fingerprinting and photo identification

Work Schedule & Setting

• Full-time (40 hours/week), Monday through Friday
• Potential for a hybrid (work from home) setting after training is complete
• Working at least one day per week in-person from our Cambridge office is required.
• Occasional travel to other LCFS locations or schools for in-person meetings and events is required.

Remote Setting Requirements

• Private, quiet space free from distractions
• Reliable and secure high-speed internet connection

Incentives, Perks and Extras

• Provided Equipment: Company-provided equipment and supplies to get you up and running
• Flexible Schedules: Flexible scheduling options, such as the option to shorten work hours during the summer, allow staff to thrive and embrace a work-life balance culture.Schedule examples include five 8-hours workdays, four 10-hour workdays, or a combination of four 9-hour workdays and one 4-hour workday.
• Staff Gatherings & Get-togethers: Enjoy team-building events with your department, an annual all-staff holiday party, and get-togethers such as Book Club and Crochet Club!
• Employee Wellness Resources & Events: Staff-planned initiatives promoting health and well-being throughout the year.
• Dynamic Colleagues & Leadership Team: Work with engaging and adaptable peers who provide guidance, encouragement, and foster collaboration and growth.

Benefit Overview (Benefit eligibility is based on job status and the number of weekly hours worked)

• Full-time (30 weekly hours): Medical (4 plans and HSA options available), Paid Time Off (PTO), Ten Paid Holidays, SIMPLE IRA with Employer Match
• Part-time (20 weekly hours): Dental, Vision, Short-term Disability, Supplemental Life AD&D, Group Accident, Hospital Confinement, Dependent Care Flexible Savings Account
• Other (0-29.99 weekly hours): Earned Sick & Safe Time (ESST)

Compensation and Classification

• Pay Range: $15 – $18 per hour, depending on qualifications and experience
• Job Status: Full-time; 40 hours/week
• Job Class: Non-exempt

At LCFS, we believe in Diversity, Equity, Inclusion and Belonging (DEIB). As an Equal Employment Opportunity (EEO) employer, we are committed to making employment decisions based on qualifications and merit, without discrimination on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Have you worked in a professional office setting that required daily use of Microsoft Office products including Excel, Word, Outlook, and Teams?

Work Location: Hybrid remote in Milaca, MN 56353

Salary : $15 - $18