What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Lightning Spark Marketing?
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Salary:
Up to $23 per hour
Daily Responsibilities:
Communicate with customers via phone, email and chat.
Solve customer problems and find best possible solutions.
Provide knowledgeable answers to questions about products, pricing and availability.
Respond to shipping inquiries and answer order status questions.
About us:
Lightning Spark Market was created by a dedicated team who believes in an entrepreneurial approach towards professional and personal growth. Bottom line, we love what we do and will continue to drive the needle towards our ultimate goal of creating a global business.
Required Experience:
Desire to provide the best possible experience for our customers.Thrive in a fast-paced environment with coaching support.
- High school diploma
From: The Hive Station
Benefits:
- Complete insurance coverage includes medical, dental, vision and more.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Salary : $23