What are the responsibilities and job description for the Customer Service/Sales Representative position at Link Management?
Link Management is a leading consulting firm specializing in Customer Service, Sales, and Business Solutions. With over 14 years of experience, we have built a strong reputation for helping clients achieve their business goals through strategic planning, tailored solutions, and exceptional service. Our dedicated team of experts works collaboratively to deliver measurable results, ensuring long-term success and growth. Committed to excellence and innovation, Link Management continues to expand its reach, providing top-tier consulting services to a diverse range of industries.
Job Summary
We are seeking a motivated and dynamic Customer Service/Sales Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support while also driving sales. Your ability to communicate effectively and build relationships will be essential in ensuring customer satisfaction and loyalty.
Duties
- Engage with customers in-person to address inquiries and provide information about products and services.
- Process sales transactions accurately, including consumer verification and maintaining records of sales activities.
- Analyze customer needs and recommend appropriate products or services to meet those needs.
- Maintain a clean and organized office environment to enhance customer experience.
- Collaborate with team members to achieve sales targets and improve client services.
- Follow up with clients post-purchase to ensure satisfaction and address any concerns.
- Stay informed about product offerings, promotions, and industry trends to effectively assist customers.
Opportunities
- Cross training for leadership roles.
- Weekly Bonus Earnings.
- Hands on department training.
- Traveling
Skills
- Proficiency in English; bilingual skills in Spanish are highly desirable.
- Strong analytical skills to assess customer needs and provide tailored solutions.
- Excellent client service skills with a focus on building long-term relationships.
- Proven sales ability with a track record of meeting or exceeding targets.
- Cash handling experience is preferred for processing transactions accurately.
- Exceptional communication skills for effective interaction with clients.
- Ability to work collaboratively in a fast-paced office environment while maintaining professionalism.
Join us in delivering outstanding customer experiences while contributing to our sales success!
Job Type: Full-time
Pay: $13.25 - $32.50 per hour
Expected hours: 40 – 48 per week
Benefits:
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $13 - $33