What are the responsibilities and job description for the Project Manager - Software Implementation position at Link Technologies?
Job Details
- JOB-7198
- Project Manager - Software Implementation
- Las Vegas, NV
- Contract
- Link Technologies (LinkTechConsulting.com), a Las Vegas, NV based IT consulting firm, is currently seeking a Project Manager - Software Implementation to join our team.
JOB SUMMARY
This role will oversee end-to-end project management across multiple departments ensuring the successful configuration of systems, data migration, and stakeholder coordination while adhering to government regulations. This position will collaborate closely with IT, business teams, and vendors to implement a fully functional and efficient licensing system. A strong onsite presence is essential to support project execution, testing, training, and user adoption.
MINIMUM QUALIFICATIONS- Minimum of 12 years in the information technology field.
- Bachelor's degree or equivalent.
- PMP certified.
- Minimum of five (5) years of experience managing multimillion-dollar software application implementation projects in large-scale systems, with a focus on cloud-based technologies.
- Proven experience in creating both technical and user-friendly communications.
PREFERRED/SPECIAL SKILLS- Experience with ServiceNow, Jira, or other workflow management tools.
- Proficient in Microsoft Office Suite including Microsoft Project.
- Capable of engaging with software providers, vendors, and internal stakeholders at all levels with clarity and effectiveness.
- Demonstrated ability to manage multiple tasks simultaneously, work under pressure, and meet tight deadlines.
- Strong analytical and problem-solving skills coupled with a proactive, resourceful, and innovative mindset.
- Proven ability to collaborate effectively and maintain a positive, team-oriented approach in fast-paced environments.
- Excellent organizational, documentation, communication, and interpersonal skills.
- Exceptional written and verbal communication skills in English with fluency in both speaking and writing.
DUTIES/SCOPE OF WORK/MILESTONES- Develop requirements document, project plans, and timelines.
- Ensure the project stays within scope, and timeline constraints.
- Provide regular status updates and reports to stakeholders and leadership on a monthly basis.
- Deliver assigned Projects on schedule. If project is in jeopardy of not meeting deadline, inform stakeholders within 24 hours of determination.
- Lead the configuration and deployment of application(s) for various departments.
- Collaborate with internal teams and vendors to migrate data from legacy systems.
- Act as the primary liaison between IT, various departments, and outside consultants.
- Gather, oversee business requirements from stakeholders.
- Assist, develop and implement customized workflows, scripts, integrations and user roles.
- Assist with deploying the module in a production environment with minimal disruption.
- Facilitate meetings, workshops, and training sessions for end-users.
- Provide onsite and virtual training for departmental staff.
- Ensure smooth communication and coordination between departments and vendors.
- Work onsite as needed to troubleshoot issues and ensure system adoption.
- Provide hands-on guidance during testing, training, and go-live phases.
- Oversee User Acceptance Testing (UAT) and resolve system defects.
- Develop training materials.
- Ensure a seamless transition from legacy systems, minimizing disruptions.
- Coordinate with internal and external teams for configuration, integration, and deployment.
- Ensure system customization, migration, and training are successfully completed.
- Deliver a fully functional, compliant, and user-friendly application meeting the departmental needs.
- Provide post-implementation support to resolve issues and improve processes
- Monitor performance, address post-launch issues, and ensure adoption.
DAILY/WEEKLY EXPECTATIONS- Lead meetings for each project daily/weekly.
- Meeting notes using our template will be sent out within 24 hours of each meeting.
- Timelines and deliverables will be met as indicated in project plan.
- Roadblocks will be reported to designated supervisor for each project within 24 hours of identification.
- Attend change management board to represent project changes each Tuesday of every week, if changes are submitted for the project.
- Update weekly project spreadsheet no later than 3 PM on Thursday or designated date/time of the week should it change.
ADDITIONAL OVERVIEW- Work closely with supervisors for the allocation of resources.
- Coordinate with internal departments on communication to staff.
- Collaborate and align efforts with all departments.
- Foster change acceptance and adoption among frontline employees with modern technologies.
- Develop change communications tailored to specific audiences, both internal and external.
- Adhere to established change management processes.
- Contributes to the efficiency and effectiveness of assigned projects by offering suggestions or direction as a member of the team.
- Ability to manage multiple projects simultaneously.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
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