Dealership:

BDC Administrator – Subaru Oregon City

Schedule: Monday - Friday, 8 AM - 5:00 PM
Pay: $18 - $21 per hour bonus opportunities

If you are a customer service professional with excellent people skills and strong computer proficiency, apply today to join us on the road to success!

About the Role

As a Business Development Center (BDC) Administrator, you will play a crucial role in managing customer relations across our parts, service, and sales departments. Your focus will be on building lasting customer relationships, scheduling service appointments, supporting recall campaigns, handling Starlink leads, and providing backup support for dealership phone operations.

Key Responsibilities:

• Manage customer follow-ups and track all interactions for retention and satisfaction.
• Schedule service appointments and assist with recall campaigns.
• Handle Starlink leads and coordinate outreach efforts.
• Serve as phone backup, ensuring calls are routed efficiently and customers receive prompt assistance.
• Maintain a strong understanding of product details, current promotions, and dealership/manufacturer events.
• Use phone and computer systems to set appointments, follow up with customers, and increase sales opportunities.
• Resolve customer concerns and escalate major issues when necessary.
• Generate reports and complete administrative tasks as needed.

What We’re Looking For:

• Strong customer service skills – professional communication and active listening.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with a strong sense of urgency.
• Basic computer and phone skills – efficient typing and data entry.
• Time management skills – ability to prioritize tasks effectively.

Qualifications:

• High school diploma or equivalent.
• 18 years or older with a valid driver’s license.
• Ability to pass a background check and pre-employment drug screen.

Ready to start your journey with Subaru Oregon City? Apply today!

The expected pay range for this position is ($18.00 to $21.00) (Hourly).

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.