Service Manager | Seasonal

Boka Restaurant Group and Top Chef/Iron Chef winner, Stephanie Izard, are currently seeking a Seasonal Service Manager to join the team of Little Goat Diner, located in the bustling Southport Corridor! 

 ***This position has the opportunity to become full-time, past the summer season, based on performance and availability***

Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, free memebership to Chicago Athletic Clubs, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20 establishments!   

About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: https://www.bokagrp.com/ 
 
About Little Goat Diner: Litte Goat Diner is the neighborhood spot for enjoying breakfast all-day, sharing coffee with friends and indulging in the diner staples you loved as a kid—along with creative takes on the classics! 

Service Manager's Responsibilities:  

• Report directly to the General Manager
• Helping to manage the floor, including touching tables, running food, overseeing staff, and monitoring the door
• Opening duties including restaurant walk-thru to ensure the restaurant is ready for service, checking opening emails, conducting pre-shift with staff, and handling service demands as needed
• Closing the restaurant, including writing daily recaps, reconciling closing banks, and doing the final restaurant walk-through
• Helping to manage all employees, including assisting in training, support, performance management, and discipline
• Checking the reservation books and running the door when needed
• Participating in management meetings
• Regularly communicate with employees and guests

Qualifications: 

• Have at least 2 years of management experience in a fast-paced restaurant setting 
• Have in-depth experience with Open Table and Aloha 
• Have extensive food and beverage knowledge
• Be willing to work nights and weekends
• Are knowledgeable about Boka Restaurant Group

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team 

Physical Requirements: 

• Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds 
• Safely and effectively use all necessary tools, equipment, and cleaning chemicals 
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces 
• Ability to bear exposure to hot and cold environment 

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!