Human Resources Representative - Maryland

Min Compensation

Max Compensation

Overview

Why We Need Your Talents:

We are looking for a friendly, detail-oriented HR Representative to manage the HR service window, serving as the first point of contact for team members seeking HR assistance. This role involves providing accurate information, handling team member inquiries, processing HR-related paperwork, and ensuring a positive team member experience. The ideal candidate will have excellent communication skills, a strong customer service mindset, and a solid understanding of HR policies and procedures.

Bilingual (Spanish/English/Mandarin) skills are strongly preferred to support a diverse workforce.

Schedule:

• Monday: 8:30 AM - 5:00 PM
• Tuesday - Friday: 10:30 AM - 7:00 PM
• Monthly Saturday Rotation (specific Saturdays as needed)

Responsibilities

Where You'll Make an Impact:

• Staff the HR Customer Service Window, assisting team members with HR-related inquiries such as benefits, payroll, policies, and procedures.
• Provide prompt, courteous, and accurate responses to team member questions and concerns.
• Communicate onboarding requirements through HR onboarding emails.
• Provide information on benefits enrollment and employment verification requests.
• Guide team members through HR processes such as updating personal information, requesting leave, or reporting workplace concerns.
• Maintain company policies and confidentiality standards.
• Direct team members to the appropriate HR personnel or departments for complex inquiries.
• Ensure compliance with company policies and employment regulations.
• Process new hires, seasonal team members, and other staff through the onboarding process.
• Prepare new hires for orientation.
• Answer phones, take messages, greet visitors, and respond to inquiries.
• Hire candidates in the applicant tracking system and coordinate with HR to schedule new hire orientation.
• Prepare and issue access badges.
• Complete ad-hoc reporting related to requisitions, hires, etc.
• Assist the Licensing Specialist with the coordination of the licensing process.
• Assist the HR team with special projects or other administrative tasks.
• Maintain a clean and safe work environment.
• Other duties as assigned.

Skills to Help You Succeed:

• Associate's degree or higher in Human Resources or a related field.
• Relevant Human Resources certification (PHR, SHRM-CP, etc.).
• At least 6 months to 1 year of experience in an HR or Legal department.
• Proficiency with HR software, payroll systems, and Microsoft Office Suite.
• Ability to handle sensitive information with discretion.
• Strong attention to detail.
• Excellent interpersonal and customer service skills.

Qualifications

Must-Haves:

• High School Diploma or GED.
• At least 2 years of experience in a professional high-volume office.
• Must comply with all state gaming regulations, including obtaining a license if required.

Physical Requirements:

• Lifting, pushing and carrying up to 20lbs.
• Infrequent bending/kneeling
• Frequent walking, standing, sitting and typing.
• Use of stairs and elevators

What We Offer

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Salary : $23