Intake Specialist Nurse - RN

Salary : $29.61 - $44.42 an hour

Full-time Nights (Rotating Weekends)

Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Intake Specialist RN with Live Oak Mental Health and Wellness Center you can be a part of an organization that is devoted to giving back!

Benefits

Live Oak Mental Health and Wellness Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include :

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note : Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Live Oak Mental Health and Wellness Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Intake Specialist RN to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Behavioral Health RN Intake Specialist oversees the pre-admission assessment process. The RN Intake Specialist responds to calls for information, response of patients, and inquiries about services offered and assists callers with accessing the most appropriate level of service and service provider to meet the needs of the patient. This position works collaboratively with the Respond Department and Senior Leadership to facilitate admissions and coordinate resources and information for the facility.

What you will do in this role :

The Intake Specialist will respond to calls for psychiatry services responding appropriately to the identified needs of the caller and patient.

Prioritizes patient calls based on the level of need of the patient.

Coordinates activities with Respond Department and Respond Director to assure accurate record keeping and efficient patient flow.

Ensures EMTALA compliance at all times and reports any concerns to the Respond Director immediately.

Coordinates communication related to all assessment and admission activities, ensures rapid throughput for the emergency department, requests additional resources when needed based on volume, and works with multidisciplinary team to move patients to disposition quickly.

Responds to calls in a timely and thorough manner, and verifies RN / SSR in Respond completes a timely assessment.

Works collaboratively with Senior Leadership team to provide data and to assure accurate response data management.

Provides ongoing education, resources and support to patients and families as needed.

Coordinates and participates with appropriate interested parties and physicians through the patient response inquiry, and admission process.

Models and trains other behavioral health team members on managing and tracking inquiry calls.

Tracks and reports on all key indicators related to calls, assessment, and admissions.

Ensures patient rights and confidentiality are maintained.

Ability to remain calm during crisis situations.

Adhere to HCA Code of Conduct. Our Code of Conduct provides guidance to all HCA colleagues and assists us in carrying out our daily activities within appropriate ethical and legal standards. These obligations apply to our relationships with patients, affiliated physicians, third-party payers, subcontractors, independent contractors, vendors, consultants, and one another.

What qualifications you will need :

Live Oak Mental Health and Wellness Center , is a part of Trident Health. We give inpatient stabilization treatment to patients who seek treatment for acute psychiatric symptoms which cannot be addressed on an outpatient basis. Common disorders of patients treated in this program include but are not limited to : major depressive disorder, schizoaffective disorder, schizophrenia, bipolar disorder, adjustment disorders, post-traumatic stress disorder, impulse control disorder and a variety of co-morbid personality disorders. Our patient population is both adult and adolescent. We offer 24 hour availability of a full range of services. We have the capability to institute rapid lifesaving interventions. Our physician availability is 24 hours a day to institute needed modification to the treatment plan. Psychiatrist involved in the direction and management of the treatment program. Round the clock skilled nursing care implementing the treatment plan and providing monitoring and assessment of the patient's condition and response to treatment.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Intake Specialist RN opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary : $30 - $44