What are the responsibilities and job description for the Product Support Specialist position at LiveEasy?
Join the Fun at LiveEasy! 🌟 Associate Product Support SpecialistÂ
Rate: $20.50/hr
Schedule: on site - 10 AM - 7 PM
Are you ready to make a difference and be part of an incredible team? At LiveEasy, we don’t just make life easier for our customers—we make work more rewarding for YOU! If you’ve got a positive attitude, killer communication skills, and a knack for turning problems into solutions, we want to meet you.
What’s in it for you?
✅ A starting rate of $20.50/hour—
âś… A supportive team environment where your ideas are valued.
✅ Daily challenges that keep your work exciting—no two days are ever the same!
What You’ll Do
đź’¬ Be the Voice of LiveEasy: Answer customer calls, emails, and chats with enthusiasm and professionalism.
đź’ˇ Solve Problems Like a Pro: Resolve customer questions, complaints, and requests with empathy and creativity.
đź“š Stay in the Know: Keep up with product knowledge and company updates to provide informed assistance.
🤝 Collaborate & Conquer: Work with other departments to make sure our customers always get top-notch service.
What You Bring
✨ Customer Focus: You genuinely care about helping people and exceeding their expectations.
✨ Communication Wizardry: Your words (spoken or written) always hit the mark—clear, concise, and friendly.
✨ Problem-Solving Superpower: You’re a quick thinker who thrives on finding solutions.
✨ Empathy Extraordinaire: You know how to put yourself in others' shoes to deliver the best service.
✨ Detail Dynamo: You’re accurate, organized, and on top of every task.
✨ Time Management Pro: You juggle priorities with ease, keeping customers and deadlines happy.
What You Need to Succeed
- A high school diploma or equivalent (your charming personality is what we’re really after!).
- Strong communication and interpersonal skills—you’re a people person through and through.
- Experience in customer service, sales, or similar? That’s a bonus!
- Tech-savvy with data entry and office software? Even better!
Salary : $21