Tasting Room Associate

Job Description: We are seeking someone who is equally passionate about wine and hospitality to join our team as a Tasting Room Associate at our Finger Lakes location. As a Tasting Room Associate, your main focus will be to provide exceptional customer service, guide customers through our wine offerings and winemaking practices while promoting our brand and opportunities for sales.

Responsibilities:

• To the best of your ability, be a thoughtful, enthusiastic, and productive team member who contributes to a positive work environment and proudly represents Living Roots.
• Have a proficient knowledge of Living Roots history, products, offerings, wine clubs, policies and standards.
• Educate yourself on all of our available wines to be able to thoughtfully make recommendations for each customer and share wine knowledge in an engaging way.
• Maintain a safe and clean work space that is thoughtful of both other team members and guests' experience and perception.
• Ensuring adherence to food safety and sanitation regulations, compliance regulations, liquor laws, inspections, and audits by completing the required food, alcohol, harassment and company trainings before working first non-training shift
• Complete your work with sustainability and stewardship at the forefront of your mind. Living Roots has taken measures to effectively recycle, compost, and mitigate as much of our waste as possible. This position plays an active part in the follow through of that priority.
• Process transactions accurately and efficiently using our point-of-sale system.

Requirements:

• Previous customer service experience, preferably in the hospitality or wine industry.
• Strong communication and interpersonal skills.
• Passion for wine and a desire to learn and expand knowledge about wine.
• Ability to work weekends and holidays as needed.
• Ability to lift 25 lbs. from the ground frequently throughout shift.
• Standing for entire shift.

Benefits:

• Competitive hourly wage plus tips.
• Employee discounts on wine purchases.
• Opportunities for growth and advancement within the company.
• A dynamic and collaborative work environment surrounded by beautiful Finger Lakes scenery.

Who We Are: At Living Roots, we’re building on a 170-year family legacy of winemaking, one that began six generations ago in South Australia. We make wine on two different continents, in the regions around our two hometowns – the Finger Lakes of New York and the Adelaide Hills of South Australia.

We encourage candidates of all ethnicities, genders, identities, abilities and backgrounds to apply. All we ask is that you be authentic, into wine [ keen to learn more!] and available on weekends.

Job Types: Part-time, Seasonal

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid sick time
• Paid training

Shift:

• Day shift
• Evening shift

Ability to Commute:

• Hammondsport, NY 14840 (Required)

Work Location: In person

Salary : $15 - $17