What are the responsibilities and job description for the Receptionist/Spa Concierge position at LL Touch Advanced Aesthetics?
Location: LL Touch Advanced Aesthetics – Abington, MA
LL Touch Advanced Aesthetics, a premier med spa offering services like laser hair removal, laser rejuvenation, microneedling, custom facials, and more, is looking for a warm, inviting, and personable Receptionist/Concierge to join our team. Our ideal candidate has a strong background in sales, an eye for detail, and a passion for helping others look and feel their best. Experience in the beauty industry is preferred but not required; luxury retail sales experience is also highly valued.
Key Responsibilities:
- Client Relations: Greet clients with a warm and welcoming attitude, creating a positive first impression as they enter the spa.
- Appointment Scheduling: Book and manage client appointments efficiently, ensuring a smooth flow of appointments and a welcoming atmosphere.
- Spa Flow Management: Maintain the flow of clients coming in and out of the spa while keeping operations running smoothly.
- Sales Support: Assist in generating retail and service sales, including upselling services and promoting laser packages (2% commission opportunity).
- Spa Maintenance: Keep the spa environment immaculate by maintaining a clean and organized space, ensuring the coffee bar/delectable area is stocked, and performing laundry duties as needed.
- Inventory Management: Regularly monitor spa inventory and place orders for products and materials as necessary.
- Client Assistance: Help clients fill out intake forms, perform client confirmations, and assist with any questions or concerns they may have.
- Team Support: Occasionally assist aestheticians in preparing treatment rooms between clients, especially on busy days.
- Social Media: Assist with social media marketing, helping to promote the spa's services and engage with the community online.
Ideal Candidate Traits:
- Personable, friendly, and able to provide exceptional customer service.
- Strong background in sales, preferably in a luxury retail setting or beauty industry.
- Highly organized and detail-oriented, with excellent multitasking abilities.
- Ability to take initiative and problem-solve in a fast-paced environment.
- Passionate about the beauty and wellness industry.
Position Details:
- Hourly Wage: $18-21/hr (DOE), with potential to earn commissions (2% on upselling services and laser packages).
- Schedule: Part-time, Friday and Saturday from 8:30am – 5:30pm.
- Additional Responsibilities: Opening the spa at the beginning of each shift, ensuring treatments are prepared and equipment is set for the first client of the day.
- Growth Opportunities: Potential for growth into leadership roles and increased hours.
If you are looking for an exciting opportunity to be part of a passionate and welcoming team in a premium med spa environment, we would love to hear from you! Join LL Touch Advanced Aesthetics and be a part of helping our clients feel their best every day. Apply now to be considered for this rewarding role!
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 16 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $18 - $21