Receptionist/Concierge, Monday-Friday, occasional weekend coverage

Introduction:

The Lodge at Natchez Trace is seeking a friendly and organized Receptionist/Concierge to join our team and provide excellent customer service to residents and visitors. The Receptionist/Concierge will be responsible for managing the front desk, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• 
  Manage the front desk, including greeting residents and visitors and directing them to the appropriate person or department

• Answer and route calls, including taking messages and transferring calls as needed

• Handle a variety of administrative tasks, such as scheduling appointments, managing mail and packages, and maintaining accurate records

• Ensure that the reception/concierge area is clean and organized at all times

• Provide excellent customer service to clients and visitors, including assisting with questions and needs

• Other duties as assigned

Qualifications:

• 
  Minimum of 1 year of experience as a receptionist/concierge or in a customer service role

• Strong communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems

• Fluency in English is required; additional language skills are a plus

Perks:

• Sign-on bonus $1500

• 
  Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment