What are the responsibilities and job description for the Order Entry Specialist position at Lodge Cast Iron?
Order Entry Specialist
About Lodge Cast Iron
We got our start over 125 years ago when Joseph Lodge founded the Blacklock Foundry in South Pittsburg, TN. His scrappy, hardworking spirit continues to lead us today. As a team, we believe cast iron is for everyone. We’re dedicated to manufacturing American-made cookware that we’re proud to use in our very own homes and excited to bring to kitchens, backyards, and campfires around the world. Day in and day out, we work together to stay safe, have fun, and be better than we were the day before.
What fires us up?
By now, you may have caught on to the fact that we’re serious about spreading the joys of cast iron. And while we’re always on the lookout for ways to innovate, we believe in the adage: If it ain’t broke, don’t fix it. That’s why we stand by a simple recipe of just iron and oil (no forever chemicals, since forever!). It’s also why we’re passionate about keeping our campus in our hometown of South Pittsburg, Tennessee, providing great jobs to our community. As we bring our cookware to the next generation of cast iron chefs, we’re looking for people to help us stay true to our roots every step of the way. Does that sound like something you can get behind?
A Day in the Life of an Order Entry Specialist
The Order Entry Specialist is responsible for processing customer orders in the system using SalesForce and Sage 500, ensuring accurate details for timely and complete shipping. This role supports teamwork, fosters a positive work environment, and contributes to a culture of continuous improvement and ownership.
Responsibilities
Process and input customer orders promptly and accurately, both manual and EDI.
Verify pricing and discounts are applied to ensure data accuracy.
Communicate with customers and internal departments to resolve discrepancies.
Maintain accurate records of show specials and price changes.
Cross-train to support invoicing and cash receipt entry as part of the Order to Cash team.
Collaborate with internal and external teams to drive process improvements.
Identify areas for improvement and help implement automation solutions.
Minimum Requirements
High school diploma.
Three years of experience with order entry, EDI processes, invoicing, or cash receipts.
Intermediate Excel skills are a plus.
Summary of Necessary Knowledge, Experience, and Skills
Three years of experience in an office environment with order processing.
Experience using accounting software and Microsoft Office (especially Excel).
Strong attention to detail, with the ability to perform tasks accurately and efficiently.
Excellent organizational skills.
Ability to work collaboratively with team members toward common goals.
Employee Benefits
Competitive Pay
Generous Paid Time Off
Insurance Benefits (Medical, Dental, Vision, Prescription, Life, and Short-Term Disability)
On-Site Clinic and Fitness Center
401K Match and Deferred Profit-Sharing Program
Quarterly Profit Sharing
Employee Assistance Program
Scholarship Opportunity and Tuition Reimbursement
Employee Discount at Lodge Factory Store and Big Bad Breakfast
Safety, Holiday, and Celebration Dinners
Equal Opportunity Employer
Lodge Manufacturing is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic as defined by applicable law.
