Pool Complex Supervisor

Job Title: Pool Complex Supervisor

Reports To: Director of Housekeeping

Wage: $25/hr (OT eligible)
Work Schedule: 40 hours/week, including weekends

Job Summary

The Pool Complex Supervisor is responsible for overseeing the daily operations of the pool deck programming and poolside food and beverage services. This role ensures guests receive outstanding service, the pool area remains well-maintained, and team members are effectively managed and motivated. Working closely with the Food and Beverage Manager, the Supervisor upholds company standards and procedures while coordinating multiple operational aspects of the pool complex.

Essential Job Functions

• Staff Supervision & Training:
  • Supervise, train, and schedule pool attendants to deliver high-quality, efficient service.
  • Provide ongoing coaching and development to enhance team performance.
• Guest Service:
  • Ensure guests receive prompt, professional, and courteous service.
  • Address and resolve guest concerns or complaints promptly.
• Operational Oversight:
  • Maintain a visible presence in the pool area to guarantee guest satisfaction and operational standards.
  • Ensure the pool area is clean, organized, and well-maintained at all times.
• Food & Beverage Coordination:
  • Communicate effectively with 1886 Grill staff to ensure timely and efficient food order delivery.
• Inventory & Budget Management:
  • Monitor inventory levels and coordinate supply orders with the Food and Beverage Manager.
  • Assist in budget management and cost control initiatives.
• Additional Responsibilities:
  • Oversee retail sales and COS operations in the Towel Hut.
  • Complete opening and closing checklists and manage entry gate coordination with hotel guests and social members.
  • Develop weekly schedules in line with hotel forecasts.
  • Perform other duties as needed.

Qualifications

• Experience:
  • Minimum of 2 years in food and beverage or recreation services, with at least 1 year in a supervisory role.
• Skills:
  • Strong leadership and team management capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage stressful situations calmly.
  • Well-organized with strong multitasking skills.
• Knowledge:
  • Basic understanding of health and safety regulations.

Physical Requirements

• Ability to stand and walk for extended periods.
• Comfortable working outdoors in various weather conditions.

Benefits

• Team member discounts at restaurants.
• Complimentary daily team member lunch.
• Free golf.
• Medical, dental, and vision insurance (for full-time employees).

Equal Opportunity Employer

Lodging Dynamics Hospitality Group is committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.