What are the responsibilities and job description for the Front Desk Receptionist position at Lois Head Spa?
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our organization, providing exceptional customer service and administrative support.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Manage appointments and schedules.
- Answer incoming calls, texts, and emails in a professional and timely manner.
- Collect payments and process transactions accurately.
- Maintain records and update customers information.
- Coordinate with back office staff to ensure smooth customer flow.
- Promote and sell additional services to customers.
- Utilize computerized systems for tasks such as , Asana
- Maintain a tidy and organized reception area
Qualifications:
- Proven experience as a Front Desk Receptionist or similar role
- Proficient in computerized systems and software applications
- Excellent phone etiquette and communication skills
- Strong communication and customer service skills.
- English (Required)
If you are enthusiastic about beauty and wellness services and eager to advance your career as a Head Spa Specialist, we encourage you to apply.
Job Types: Full-time, Part-time, Contract
Pay: From $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Choose your own hours
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15