What are the responsibilities and job description for the Operations Support Specialist in Healthcare position at Lone star cardiovascular institute?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing essential administrative support while ensuring a welcoming and efficient environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced setting. and office management practices is essential for success in this position. Applicants with experience with eClinicalWorks EMR would be welcome.
Responsibilities
- Greet patients warmly and manage the check-in process efficiently.
- Answer phone calls promptly, directing inquiries as necessary while maintaining professionalism.
- Schedule appointments using medical scheduling software, ensuring optimal use of time slots.
- Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
- Process patient information accurately, including insurance verification and coding using ICD-10.
- Assist with administrative tasks such as filing, data entry, and managing office supplies.
- Collaborate with healthcare providers to facilitate smooth patient flow and communication.
- Utilize eClinicalworks for managing patient accounts and appointments.
Experience
- Previous experience in a medical administrative support role is preferred.
- Proficiency with phone systems and office management practices is essential.
- Familiarity with ICD-10 coding and HIPAA regulations is highly desirable.
- Experience with eCW electronic health record systems is a plus.
- Strong organizational skills and the ability to multitask effectively in a busy environment.
- Excellent verbal and written communication skills are required.
Join our team as a Medical Receptionist where you will play a vital role in delivering exceptional patient care through your administrative expertise!
Job Type: Full-time
Pay: $16.08 - $20.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Fort Worth, TX 76135 (Required)
Ability to Relocate:
- Fort Worth, TX 76135: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20