Office Assistant/Customer Service Representative

Long's is Hiring Full & Part Time Office Staff.

For almost 40 years, Long's has worked hard to provide superior quality cleaning services to the Ohio Valley. Long's is a Family Owned local cleaning company with a reputation for being customer focused.

Assignments will involve Answering Incoming Sales & Customer Service Calls and Scheduling Appointments, Responding to Client Emails, and Ensuring Clients are Completely Satisfied. Experience with Customer Service and Microsoft Office are Required.

Position Requires Good communication skills, Customer Service & Sales Skills. Must be detail oriented & have good spelling and organization skills.

The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. The office staff ensures smooth running of Long's office and contributes in driving sustainable growth.

Responsibilities

• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Supervise administrative staff and divide responsibilities to ensure performance
• Answering Incoming Sales & Customer Service Calls
• Scheduling Client Appointments
• Making Outgoing Sales Calls
• Ensuring Clients are Completely Satisfied
• Manage correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with financial and other data
• Track stocks of office supplies and place orders when necessary
• Submit timely reports and prepare presentations/proposals as assigned
• Assist colleagues whenever necessary

Skills

• Proven experience as an office administrator, office assistant or relevant role
• Outstanding communication and interpersonal abilities
• Excellent organizational and leadership skills
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office and office management software
• Qualifications in secretarial studies will be an advantage

Pay Starts at $14.00 - $15.00 / Hour - Based Upon Experience. We offer Frequent Pay increases and Bonuses Based Upon Performance. We are closed on all Major Holidays. This position is eligible for our Matching Retirement Program and Paid Holidays. Full Time Positions are Eligible for Health Insurance and Paid Vacations.

Long's is a Non Smoking workplace & requires a valid drivers license, drug test, and background check.

Employees must be well groomed, able to type without looking at keyboard, be proficient with computer and Microsoft Word, & enjoy serving others.

Call Long's Today to begin your new career! 740-676-2178 or 304-232-7775

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $14 - $15