What are the responsibilities and job description for the GUEST RELATIONS COORDINATOR position at Longwood Gardens?
As one of the great gardens of the world located just 30 miles outside of Philadelphia, Longwood Gardens is rooted in a steadfast mission of bringing joy and inspiration to everyone through the beauty of nature, conservation, and learning. Across our many departments, each and every staff member creates the magic that makes our Gardens distinctive. Our team of dynamic professionals is what sets us apart, and our spirit of legacy, innovation, and opportunity is what guides us. While beauty is our heart, our people are our soul.
Longwood Gardens seeks a hospitable part-time Guest Relations Coordinator to be essential in fostering a warm and inviting atmosphere for all guests and visitors to our administration building, The Grove, as well as supporting special events at Longwood. Responsibilities include:
- Serving as the first point of contact in The Grove and coordinating access for guests and visitors
- Providing accurate wayfinding information for guests and visitors
- Assisting with the continuing education classes in the studios, attendee access, and information sharing
- Coordinating and reserving photography sessions for guests
- Reserving and processing the payments of and coordinating visits for all Innovator/Board member concert and firework tickets
- Fulfilling donation requests and entering attendance in Siriusware
- Assisting in creating event agendas and supporting cross-departmental event needs such as coordinating with Marketing on signage needs
- Ordering supplies, data entry, filing, document preparation, and scheduling of reservations and events
The work schedule is Monday through Friday, 12:00pm to 4:30pm.
The ideal candidate will possess:
- Experience in event coordination or hospitality is preferred
- High degree of professionalism
- Strong attention to detail, customer service, organizational, and interpersonal skills
- Ability to work independently and as part of a team
- Ability to lift up to 20 pounds and sit for extended periods
Longwood Gardens is committed to nurturing a diverse and inclusive environment that celebrates the complexities and differences of all living things. We welcome and respect diverse backgrounds, life experiences, and perspectives. Diversity creates a more beautiful world, sparks innovation, and unites us.
