Office Administrator

POSITION TITLE: Office Administrator

PROGRAM: BEHAVIORAL HEALTH ADVOCACY

Our Mission:

LEAN is a non-profit support system focused on providing quality care and assistance to participants throughout Louisiana experiencing addiction, mental health disorders, and other inappropriate behavior by providing education, mental healthcare, increasing natural supports, and improving community engagement. It is our mission to provide participants with a network of support which encompasses personal autonomy, family support, community integration, and professional care in order to improve quality of life.

Position Summary:

LEAN is seeking to fill the Office Administrator position. This position will work to maintain the day-to-day operations of the clinic, work closely with LEAN leadership to facilitate policy implementation, and manage quality client care via: Program Management, Policy Implementation, and Clinic Organization.

This position will offer applicants a fast-paced, rewarding experience that is focused on helping youth and young adults in need – developing future leaders, and changing our communities for the better. Expect full benefits, student loan repayment program, engaged and active co-workers, competent and professional staff, and a potential to grow professionally, as well as within the company if desired.

Our team is looking for a motivated individual with prior experience in mental health administration, billing, or client care to join our family. If this sounds like you, please continue reading and consider applying.

Job Responsibilities:

Program Management

· Oversee day-to-day clinic operations

· Ensure operations adhere to legal, compliance, and policy standards

· Promote employee satisfaction and healthy culture aligned with LEAN

Clinic Organization

· Manage client intakes and clinical maintainence

· Maintain clinician schedules and oversee caseloads

· Interview, hire, and onboard new employees

Policy Implementation

· Work closely with LEAN leadership to implement and maintain policies and procedures

· Communicate updates to LEAN leadership

· Analyze and coach staff to improve performance outcomes

Requirements:

· Previous managerial experience

Preferences:

· Experience in a mental health/ healthcare setting

*It must be noted that this job description may not include each duty listed; likewise, there may be duties that are not listed here that arise which must be addressed.