What are the responsibilities and job description for the Business Development and Training Manager position at Loves Travel Stops & Country Store?
Our Culture: At Love's Travel Stops & Country Stores, we're proud of our award-winning culture, which values innovation, perseverance, and giving back to our communities. We believe in fostering a diverse and inclusive workplace, where everyone feels valued and empowered to grow. If you share our values and are passionate about delivering exceptional customer experiences, we'd love to hear from you!
Job Description: As an Operations Manager in Training, you'll be responsible for leading daily operations to drive efficiency, quality, and customer satisfaction. This role involves hands-on responsibility of multiple business operations, including retail stores, fuel, restaurants, fresh kitchens, and truck care. You'll work closely with the General Manager to develop and implement strategies to drive sales growth and improve operational efficiency.
Key Responsibilities:
- Develop and implement strategies to drive sales growth and improve operational efficiency
- Collaborate with cross-functional teams to improve customer satisfaction and employee engagement
- Manage multiple business operations, including retail stores, fuel, restaurants, fresh kitchens, and truck care
- Analyze financial data to inform business decisions and identify opportunities for growth
Requirements: To succeed in this role, you'll need 2 years of experience in retail, travel stop, or c-store management, with a focus on operations and sales growth. Excellent communication and interpersonal skills, with a customer satisfaction focus, are also essential.
