What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
Job Overview
We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our sales floor, you will be responsible for providing exceptional service to our customers, ensuring their shopping experience is both enjoyable and convenient.
Key Responsibilities
- Greet customers in a friendly and welcoming manner
- Assist customers in finding items and answering questions about products and services
- Process transactions accurately and efficiently using a point-of-sale system
- Maintain a clean and organized store environment
- Collaborate with colleagues to achieve sales goals and objectives
Requirements
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Ability to lift 25 pounds and stand for long periods
Benefits
- Competitive hourly wage
- Opportunities for advancement and career growth
- Paid time off and holidays
- Medical, dental, and vision insurance after 30 days
- 401(k) matching program
