What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
About Our Company
We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities. We were recognized by Indeed as the winner of the Better Work Award in 2023.
Our Mission
We aim to provide fast, friendly, and accurate services for customers while maintaining clean places with friendly faces. Our cashiers work in a fast-paced environment and are responsible for various duties depending on business needs. No experience? No problem. We will teach you.
Job Functions
General customer service duties include helping customers find items, answering questions about products and services, and addressing customer needs. Cashiers balance a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws. They use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products. Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs. Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles. Ability to move, lift 25 pounds. Ability to work in various temperatures.
Benefits
• Fuel Your Growth with Love's - company funded tuition assistance program
• Paid Time Off Flexible Scheduling
• 401(k) – 100% Match up to 5%
• Medical/Dental/Vision Insurance after 30 days
• Competitive Pay
• Career Development