What are the responsibilities and job description for the Market Delivery Team Lead Operations Manager position at Lowe's?
Transforming Supply Chain Operations at Lowe's
Lowe's is seeking a highly skilled Market Delivery Team Lead to play a pivotal role in shaping the performance of our Cross-Dock Terminal (XDT) operations. As a key member of our team, you will be responsible for training and leading associates on new and current facility processes, driving operational efficiency, and fostering a positive work environment.
Your Impact at Lowe's
- We invest in the people and technology needed to grow and win as a team.
Bonuses and Benefits:
- Our comprehensive benefits package includes rewarding bonus opportunities, paid time off, and access to top-tier medical, dental, and vision insurance.
- This position offers exciting opportunities to contribute to the enhancement of our supply chain by training and leading our associates and providing support to the Cross-Dock Terminal (XDT) facilities while expanding your skillset.
- Build your future in an office where teams enjoy a positive work environment, collaborate effectively, and deliver results-driven outcomes.
Key Responsibilities:
- Train Lowe's associates on new and current facility processes in the Cross-Dock Terminal (XDT).
- Model, communicate, and reinforce Lowe's Core Behaviors and SMART customer service expectations.
- Monitor and drive Market Delivery Associates to achieve key operational performance metrics.
- Provide tools, resources, and knowledge of systems and Standard Operating Procedures (SOP) where appropriate.
- Make confident decisions, escalating issues to leadership when necessary.
Requirements:
- 1 year of relevant experience
- High school diploma or equivalent
