Community Health Worker

Description

ABOUT LLCHC 

Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay!  In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000 medical encounters!

Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. 

JOB SUMMARY 

The Community Health Worker is a frontline health professional addressing the social determinants of health impacting patients of LLCHC. This is a hybrid in office and community-based position working within an integrated health team of medical providers and behavioral health clinicians. The CHW serves as a liaison between health/social services and the community. The CHW builds individual and community capacity and awareness by increasing health knowledge and self-sufficiency through a range of activities.

DUTIES 

RESPONSIBILITY 1.  Referral Services

• Processes CHW referrals for LLCHC.
• Assess patient needs and schedules appropriately.
• Connection to community mental health for patients not appropriate for LLCHC.
• Connection of patients to community resources to address identified social needs and barriers.
• Assists provider staff with patients presenting in an urgent situation by facilitating appropriate referral.
• Serves as a community liaison and identifies and remains current on community resources.
• Communicates to LLCHC providers in a timely manner regarding patient status.
• Identifies barriers related to ability to pay and connects patients with appropriate internal resources for benefit programs.

RESPONSIBILITY 2. Administrative

• Maintains daily documentation of services in EHR.
• Maintains daily schedule for patient services.
• Collaborates with staff to ensure continuity of care and smooth operation of internal systems related to Behavioral Health.
• Participates in BH clinical consultations with BH & medical providers.
• Processes ROI for coordination of services.
• Utilize systems for tracking referrals to community mental health.
• Maintains weekly supervisions with direct supervisor.
• Maintains CHW cell phone.

BENEFITS AND PERKS

• Health benefits including medical, vision, dental, life, disability 
• Generous Paid Time Off
• 10 Paid Holidays
• Student loan forgiveness opportunities
• Employee Assistance Program (EAP) with access to various consultants 
• 3% match toward retirement fund 
• And more!

LIVING OUR VALUES

You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. 

Qualifications

· Education: High School Diploma or general education degree (GED) required; Associate degree preferred.

· Required Licensure / Certification: Community Health Worker certification.

· Experience: one to three years relevant community experience preferred

· Effective Communication Skills

· Must have and maintain a valid Ohio Driver's license.

· Must have and maintain dependable transportation.

· Maintains business auto insurance in order to transport patients.

· Must be competent in computer use and possess ability to utilize the internet.

· Must be compassionate and competent in working with diverse cultural, religious and socioeconomic groups.

· Must possess ability to prioritize work, engage in a variety of tasks simultaneously and consistently meet deadlines.

· Must possess a high degree of initiative, critical thinking skills and independent judgment.

· Must possess strong ability to serve as a community liaison between target populations, agencies, providers, and team.