What are the responsibilities and job description for the Medical Front Desk Receptionist position at Loyal Medical Group?
Medical Front Desk Receptionist - Loyal Medical Group
Location: Sunrise, FL
Employment Type: Full-Time
Salary: $18 - $20 per hour
Schedule: Monday - Friday, 9:00 AM - 5:00 PM; Some Saturdays required
Experience: Minimum 2 years of experience required
About Loyal Medical Group
Loyal Medical Group is a multi-specialty physician office in Sunrise, FL, dedicated to providing comprehensive healthcare services. Our specialties include Primary Care, Mental Health, Women’s Health, Physical Therapy, and Wound Care. We are committed to delivering exceptional patient care and fostering a welcoming environment for our patients and staff.
Job Summary
We are seeking a professional and organized Medical Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and ensuring smooth front office operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.
Responsibilities
- Greet and check in patients, ensuring a warm and professional welcome
- Schedule appointments and manage the office calendar for multiple specialties
- Verify patient insurance information and collect co-pays or payments
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff
- Maintain accurate patient records and update electronic health record (EHR) systems
- Handle administrative tasks such as filing, scanning, and managing correspondence
- Coordinate with clinical staff to ensure efficient patient flow
- Maintain a clean and organized front desk and waiting area
- Assist with billing inquiries and basic office inventory management
Qualifications
- Minimum of 2 years of experience as a medical receptionist or in a similar role
- High school diploma or equivalent; additional education or certification in medical administration is a plus
- Proficiency with electronic health record (EHR) systems and basic office software (e.g., Microsoft Office)
- Excellent interpersonal and communication skills
- Strong organizational skills and ability to multitask
- Knowledge of medical terminology, insurance processes, and HIPAA regulations
- Ability to work independently and as part of a team
- Professional demeanor and a commitment to patient confidentiality
Work Schedule
- Monday through Friday, 9:00 AM - 5:00 PM
- Some Saturday shifts required (schedule may vary)
Compensation & Benefits
- Hourly pay: $18 - $20, based on experience
- Full-time benefits package (details provided during interview process)
How to Apply
To apply, please submit your resume and a brief cover letter to [insert contact email or application portal]. We look forward to welcoming a dedicated professional to our team at Loyal Medical Group!
Loyal Medical Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- Flexible schedule
Medical Specialty:
- Internal Medicine
- Ob/Gyn
- Physical & Rehabilitation Medicine
- Primary Care
- Psychiatry
- Sports Medicine
- Wound Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $18 - $20