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ServiceNow Architect

LTIMindtree
Erlanger, KY Full Time
POSTED ON 4/16/2025 CLOSED ON 4/23/2025

What are the responsibilities and job description for the ServiceNow Architect position at LTIMindtree?

About Us:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com

Job Title: ServiceNow Architect

Location: Erlanger, KY (Onsite)


Job Description:

As an Architect you are responsible for providing technical leadership to small size/complexity/order-value projects. You are expected have depth of knowledge of specified technological area, which includes knowledge of applicable processes, methodologies, standards, products and frameworks.

You would be responsible for defining and documenting architecture, capturing and documenting non-functional (architectural) requirements and should provide technical leadership to project team to perform design to deployment related activities, provide guidance, perform reviews, prevent and resolve technical issues.


Role/Responsibilities:

  • Lead the development and support of ServiceNow; provide guidance, training, and support to IT and business stakeholders
  • Participate in the research, analysis, and development of new applications and new modules in IT Service Management or other modules of ServiceNow
  • Over all 12 years of industry experience with minimum 6 - 8 years of ServiceNow specific experience
  • In depth understanding of technical architecture of ServiceNow
  • Table level expertise to carryout impact analysis for incorporating changes to existing functionalities
  • Sound hands-on experience and knowledge on ServiceNow integrations
  • Hands-on experience in CMS(ServiceNow portal) and Service portal technologies
  • Must have played a customer facing role with experience in ServiceNow Solution design
  • Custom app development experience good to have
  • Follows Best practices in ServiceNow development activities/coding
  • Should be strong (functional and technical) with most core modules of ServiceNow – ITSM, ITOM, Integrations, Orchestration
  • Experience on modules like ITBM, SecOps, HR is good to have
  • Good communication skills
  • ServiceNow Certified associates preferred



Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):


Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision

• Short Term and Long-Term Disability Coverage

• 401(k) Plan with Company match

• Life Insurance

• Vacation Time, Sick Leave, Paid Holidays

• Paid Paternity and Maternity Leave


The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.


Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.


LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.


Safe return to office:

In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.

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