What are the responsibilities and job description for the Customer Service Representative I position at Lubbock National Bank?
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For consideration, interested applicants MUST APPLY ONLINE at: www.lubbocknational.com/careers.aspx
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POSITION TITLE:
Customer Service Representative
HOURS:
82nd Street Branch
8:00am – 5:00pm, Monday – Friday
Downtown Branch
8:00am – 5:00pm, Monday – Friday
JOB DUTIES:
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank.
- Maintain a positive attitude and provide team support.
- Act as the receptionist/secretary.
- Open new accounts; open and redeem safe deposit box contracts.
- Sell and redeem CDs.
- Assist with bookkeeping questions and help as needed to serve our customers as efficiently as possible.
- Take incoming and outgoing wires
- Prepare monthly bank statements.
- Issue pulse cards.
- Sell and place IRA’s on distribution.
REQUIREMENTS:
A high school diploma is required, some college is preferred and a minimum of 2 years of general banking experience. Teller, new accounts, CDs and general operations experience is helpful. Typing skills of 45-50 wpm, 10-key by touch, PC literacy, and general clerical and secretarial skills are required. The ability to work and communicate well with customers and fellow employees, both orally and in written form, is very important, as is a strong marketing/sales orientation. Must be neat in appearance and be able to work a flexible schedule.
Qualified applicants must successfully pass a credit and background check to be eligible for employment.
Lubbock National Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
*************************************************************
For consideration, interested applicants MUST APPLY ONLINE at: www.lubbocknational.com/careers.aspx
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Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Experience:
- Banking: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
